We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. What impact you can create at CHANEL: • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand • Optimize the client experience through providing clients with prompt, professional, warm and courteous service • Build genuine relationships with clients through thoughtful and consistent outreach • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations You are energized by: • The history and heritage of The House of CHANEL • Being truly service minded • Utilizing your fashion expertise to inspire others • Building collaborative partnerships and relationships in a team-focused environment • Fostering a meaningful client experience centered around inclusion and connection • Appreciation for art, beauty, and luxury What you will bring to the team: • Ability to thrive in a team environment and work collaboratively • Understanding of, and passion for client experience • Excellent communication skills • Foreign language skills are preferred but not required • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives • Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: • Minimum 3 years of related experience • Minimum High School Diploma • Ability to lift 15 lbs. (This is best leveraged for internal job posting to best attract internal talents) • Exposure to multiple boutique business functions and categories • Growth in additional business and functional areas of the retail business • Opportunity to collaborate and succeed as a team with colleagues and cross-functionally • Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules Compensation: • The anticipated hourly rate range for this position is $27.00 through $34.00.
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