Summary
The Fashion Advisor, Watches & Fine Jewelry provides a superior client experience to drive conversion, retention, and boutique revenue. This role supports the full client journey, works closely with the sales team, and reports to boutique leadership to inspire brand loyalty.
Responsibilities
Develop new customers and convert walk-in traffic into clients and brand ambassadorsProvide prompt, professional, warm, and courteous service to optimize the client experienceBuild and maintain genuine client relationships through consistent outreach and follow-upManage intake of repairs and alterations and maintain communication with clients regarding statusCollaborate with the sales team to meet business and sales objectivesRequirements
Minimum 3 years of related experience; watches and jewelry knowledge preferredHigh school diploma or equivalentAbility to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidaysFull-time in-store and in-person presence required to support client sales and service
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