Summary
The Fashion Advisor, Fragrance & Beauty provides elevated in-store client service focused on fragrance and beauty to drive conversion, retention, and brand loyalty. This role engages walk-in traffic, builds client relationships through outreach, and supports boutique leadership to achieve sales goals. The position requires a consistent front-of-house presence and a service-minded approach.
Responsibilities
Convert walk-in traffic to clients and brand ambassadors by creating energy and desire around product and the brandDeliver prompt, professional, warm, and courteous client service to optimize the client experienceBuild and maintain genuine client relationships through thoughtful and consistent outreachTake in and manage repairs and alterations, ensuring follow-up with clientsCollaborate with the sales team and boutique leadership to meet business objectivesRequirements
Minimum 3 years of related retail experience, preferably in fragrance and beautyMinimum High School DiplomaDemonstrated passion for client experience and excellent communication skillsAbility to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidaysAbility to work full-time in-store and maintain a professional, service-oriented presence
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