About the role: We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. What impact you can create at CHANEL: Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy... excitement and desire around the product and brand Optimize the client experience through providing clients with prompt, professional, warm and courteous service Build genuine relationships with clients through thoughtful and consistent outreach Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations Take in repairs and maintain consistent follow up with clients regarding repairs and alterations You are energized by: The history and heritage of The House of CHANEL Being truly service minded Utilizing your fashion expertise to inspire others Building collaborative partnerships and relationships in a team-focused environment Fostering a meaningful client experience centered around inclusion and connection Appreciation for art, beauty, and luxury What you will bring to the team: Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not required Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives Curiosity and desire to learn and grow professionally within the world of CHANEL Position Logistics: Minimum 3 years of related experience Minimum High School Diploma Ability to lift 15 lbs. Other forms of variable pay [may/will] be offered for this position. Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) Generous paid time off policies to include vacation, holiday, sick and volunteer days 401K and other incentives Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
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