Summary
The Fashion Advisor provides exceptional in-store client service to drive sales, client conversion, and long-term brand loyalty. This role focuses on creating memorable experiences through fashion expertise, personalized outreach, and collaborative teamwork. The Fashion Advisor works on the boutique sales floor and reports to boutique leadership.
Responsibilities
Develop new customers and convert walk-in traffic into clients and brand ambassadorsDeliver prompt, professional, warm, and courteous service to optimize the client experienceBuild and maintain genuine client relationships through consistent outreach and follow upTake in repairs and coordinate follow up with clients regarding repairs and alterationsWork collaboratively with the sales team and boutique leadership to meet business objectivesMaintain a professional presentation of product and boutique environmentRequirements
Minimum 3 years of related retail or client-facing experienceMinimum High School Diploma or equivalentExcellent communication skills and a service-minded approachAbility to lift up to 15 lbs and perform physical tasks required on the sales floorFlexible schedule availability including late nights, weekends, and some holidaysPassion for fashion and client experience; foreign language skills preferred
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