About the RoleWe are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales‑team, and report to the Boutique’s leadership.What impact you can create at CHANELLead the development of new customers, converting walk‑in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brandOptimize the client experience through providing clients with prompt, professional, warm and courteous serviceBuild genuine relationships with clients through thoughtful and consistent outreachDemonstrate a can‑do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectationsTake in repairs and maintain consistent follow up with clients regarding repairs and alterationsYou are energized byThe history and heritage of The House of CHANELBeing truly service‑mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team‑focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat you will bring to the teamAbility to thrive in a team environment and work collaborativelyUnderstanding of, and passion for client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within the world of CHANELPosition LogisticsMinimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbs.A flexible schedule with the ability to work late nights, weekends, and some holidaysWhat skills you will learnExposure to multiple boutique business functions and categoriesGrowth in additional business and functional areas of the retail businessOpportunity to collaborate and succeed as a team with colleagues and cross‑functionallyFurther grow and develop your skill set with thoughtful career development workshops and self‑directed learning modulesCompensationThe anticipated hourly rate range for this position is $27.70 through $33.00. Base salary is one component of the total compensation for this position.Benefits and PerksFlexibility (flexible time and hybrid work options)Wellbeing resources including dedicated paid time off for wellbeing (2‑week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K, pension and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking#J-18808-Ljbffr
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