Summary
Provide exceptional client service on the boutique floor to drive sales and build long-term client relationships. Convert walk-in traffic into clients and brand ambassadors through styling expertise, outreach, and follow-up. Work collaboratively with the sales team and boutique leadership to deliver elevated client experiences.
Responsibilities
Develop new customers and convert walk-in traffic to clients through styling and product knowledgeDeliver prompt, professional, warm, and courteous service to optimize the client experienceBuild and maintain client relationships through consistent outreach and follow-upAccept and manage repairs and alterations, ensuring timely client communicationCollaborate with team and boutique leadership to meet sales and service goalsRequirements
Minimum 3 years of related experienceHigh School Diploma or equivalentAbility to lift 15 lbs and work a flexible schedule including late nights, weekends, and some holidaysFull-time, in-store presence requiredExcellent communication skills; foreign language skills preferredPassion for fashion, client service, and luxury brand standards
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