Fashion Advisor

About the Role
We are looking for a Fashion Advisor with a passion for client service and expertise in fashion. The role focuses on consistently delivering exceptional service to drive client conversion, retention, and revenue while fostering brand loyalty. The Fashion Advisor works alongside a diverse sales team and reports to boutique leadership.

Key Responsibilities

Lead the development of new customers, converting walk‑in traffic into clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
Optimize the client experience by providing prompt, professional, warm, and courteous service.
Build genuine relationships with clients through thoughtful and consistent outreach.
Maintain a can‑do attitude, constantly raising the level of service provided and exceeding client expectations.
Process repairs and ensure consistent follow‑up with clients regarding repairs and alterations.

What You Will Bring

Ability to thrive in a team‑oriented environment.
Understanding of, and passion for, the client experience.
Excellent communication skills.
Foreign language skills are preferred but not required.
Deep passion for CHANEL’s history, product offerings, and commitment to social and cultural initiatives.
Curiosity and desire to learn and grow professionally within the CHANEL ecosystem.

Position Logistics & Requirements

Minimum 3 years of related experience.
Ability to lift 15 lbs.
Flexible schedule with availability for late nights, weekends, and some holidays.
Full‑time in‑store, in‑person presence required to support client sales and service.

Compensation

Anticipated hourly rate range: $28.00 through $34.00.
Base salary is one component of total compensation, which may include additional compensation, benefits, and perks.

Benefits & Perks

Wellbeing resources, including paid time off for wellbeing and a wellbeing fund.
Family and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com membership).
Generous paid time off policies (vacation, holiday, sick, volunteer).
401(k) and other incentives.
Comprehensive healthcare (medical, dental, vision, MDLIVE, One Medical, FSA, HSA, Employee Assistance Program).
Life insurance, accidental death & dismemberment, short‑term and long‑term disability, health advocate, international travel accident & medical coverage, commuter transit, and parking.