In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. The role of a General Merchandise & Food Sales Executive Team Leader can provide you with the: • Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team • Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies • Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals • Knowledge of the competition; leveraging insights to drive business objectives • Experience managing a team of hourly team members and leaders and creating business specific strategies and goals • Skills in recruiting, selecting and talent management of hourly team members and leaders As an General Merchandise & Food Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: • Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability • Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store • Manage a team of experts in operations, accuracy and efficiency • Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) • Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times • Conduct regular check-ins with your team to ensure completion of tasks and workload • Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve • Oversee GM Team Leaders workload planning including transitions, revisions and salesplans for all GM areas • Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time • Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines • Lead an efficient operation to fund the sales culture • Oversee Food & Beverage Team Leader’s workload planning including transitions, revisions, salesplans, sampling and promotions • Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends) • Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest • Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve • Plan, lead and follow-up on organizational and operational change • Anticipate and identify changes in unique store trends • Develop and coach your team to elevate their skills and expertise • Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term • Provide service and a shopping experience that meets the needs of the guest • Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment • As a key carrier, follow all safe and secure training and processes • Address store needs (emergency, regulatory visits, etc.) We work efficiently and as a team to deliver for our guests • Providing service to our guests that makes them say I LOVE TARGET! That’s why we love working at Target • Leading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we do • You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
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