Working here requires commitment, innovation, & flexibility. The entrepreneurial drive of our associates is at the heart of our quest to improve & innovate. This position will support all AM Retail Group eCommerce websites (DKNY, Karl Lagerfeld Paris, Andrew Marc, Wilsons Leather, G.H. Ensure customer satisfaction through management of fulfill rate reporting for AM Retail Group digital businesses Proactively identify opportunities for analysis to support business activities Identify potential areas of friction within customer journey on sites to help improve performance Work closely with partners across many retail functions - distribution center, planning, marketing, finance, customer service - to identify opportunities for analysis Analyze competitor landscape for each brand and report on ways we can improve our experience Manage 3rd party vendor reporting to identify key areas of opportunity (site recommendations, triggered emails, customer reviews, survey feedback) Support management in ad hoc projects Qualifications: AM Retail Group, a division of G-III Apparel Group.
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