This US based and leading supplier of bedding, sleep, and home comfort products - including proprietary technologies coupled with coveted national brands is growing and looking for an eCommerce Associate to be based in their NC office (North of Charlotte). Responsibilities: The eCommerce Associate will own functions related to supporting the multi-million-dollar portfolio of eCommerce properties primarily related to creating best-in-class product description pages (PDPs). Product Information Management: This role is in charge of working with the in-house team to develop and ensure accuracy of product content/assets for eCommerce products including descriptions, dimensions, pricing, videos, images, etc. are correct in our data management system, Salsify Syndication of Products to Retailers: This role will manage retailer portals, overseeing product uploads, compliance with vendor guidelines, proper categorization, taxonomy, etc. Customer Relationship Management: This person will manage day-to-day communication with eCommerce buyers or similar roles at retailers by phone, email, and in-person through some travel Account / Product Page Auditing: The analyst will conduct regular audits of assigned accounts ensuring product data accuracy, image and enhanced content quality, review syndication, and other necessary foundations for a successful product page Requirements: Bachelor’s Degree from an accredited university Excellent computer skills w/ MS Office mastery, particularly Excel Highly organized person with strong attention to detail and ability to multi-task in a deadline-driven environment Familiarity with eCommerce & internet marketing Strong written & verbal communication skills Ability to think creatively to identify and resolve problems independently High levels of integrity, autonomy, and self-motivation PLUS: Home textile knowledge, experience with a product information management (PIM) / product experience management (PXM) platform All Candidates must be able to provide work related references.
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