As we continue to grow, we're excited for YOU to be a part of the evolution of DSW. Responsible for responding to customer and associate requests or feedback with a high sense of urgency. Ensures customers have a positive experience by maintaining DSW store standards. Responsible for the management of omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
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