Dsw Store Supervisor Full-Time

The Store Supervisor at Designer Brands plays a crucial role in the daily operations of the store, working closely with the management team to ensure a high level of customer service and operational efficiency. This position involves a variety of responsibilities, including customer service, inventory management, and human resources tasks. In terms of customer service, the Store Supervisor is responsible for maintaining an exceptional in-store experience by modeling customer engagement behaviors, addressing customer feedback promptly, and ensuring that the store meets its operational standards. The Store Supervisor also plays a key role in meeting metric-based goals by effectively communicating business trends and store performance to the Store Manager and other leaders. This includes overseeing the sales floor and stockroom, managing omni-channel activities such as Charge/Send and BOPIS/BOSTS, and leveraging inventory reports to enhance merchandise presentation.