The Lead Store Associate assists store management in all activities to drive sales and results. The Lead partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work environment and executing operational processes in compliance with company standards and policies. Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. Good verbal and written communication skills
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