DSW Associate Store Manager

Store AssociateSupports and performs the following functions alongside store management: customer service, merchandising, omni activities and all inventory-related actions to drive sales and results. Responsible for responding to customer and associate requests or feedback with a high sense of urgency.Ensures customers have a positive experience by maintaining DSW store standards. Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).Collects and submits all supply needs to ensure successful operations in all areas of the business.Be responsible to pause and put the customer first: Ensure all equipment is in good operating condition and checked regularly by reporting issues to Store Manager.Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager.Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.Bring fun and energy to everything you do: