DSW Associate Store Manager

Participates in and supports merchandise placement, fulfillment and store recovery. Responsible for responding to customer and associate requests or feedback with a high sense of urgency. Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager. Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. Must have the ability to spend up to 100% of working time standing or walking around the store.