Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of client service and sales. Act as a liaison between stores, corporate partners, buyers and visual director to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet the needs of the business. Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and client. Ensure that all store training and development programs are implemented and monitored for success such as new hire on-boarding, clientele standards, and sales training. Perform annual performance evaluations for direct reports while overseeing the process at the store level by providing feedback on all leadership and associate reviews.
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