Accurately oversees staff level and hiring needs in the store together with the Store Manager and the Department Managers and establishes proactive plans, evaluates resources and takes necessary actions to meet staffing goals Communicates and partners with District and Store Manager(s) on all recruitment issues and any related concerns to ensure ideal staff levels are met with quality candidates Supports and trains the District and Store Managers to ensure they have knowledge of the H&M interview process and available tools needed to staff their stores according to the ideal level set Coaches and provides information to the Store Managers to ensure that all staff are on-boarded per H&M standards and that the on-boarding is inviting and inspiring Ensures that the sales and management introduction training is completed per current H&M guidelines for all employees within the district Is responsible for ensuring that all Store Managers are proficient in recruitment, training and development for their store teams Maintains oversight of management coach program, quality and trainings Works with stores to ensure training plans and feedbacks are executed within expected timeframes Evaluates the recruiters, mentors and trainees to ensure high quality in the recruitment and training process and provides proper feedback.
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