Responsibilities: • Provide outstanding customer service by adhering to established service criteria • Interact with visitors in a pleasant and sincere manner • Swiftly determine the requirements of guests and tailor your approach accordingly • Support visitors by imparting knowledge about merchandise and providing assistance in resolving issues • Guarantee accurate and efficient completion of scanning, bagging, and payment transactions • Strive to maintain cleanliness and orderliness in your workspace • Notify customers about special deals, fresh launches, and upcoming store events • Inspire patrons to enroll in loyalty schemes and to potentially acquire store credit cards • Offer assistance to consumers in utilizing digital tools efficiently, such as the store app and online services • Execute returns in accordance with store regulations to meet customer expectations • Enhance the speed and accuracy of order pickups, drive-up services, and gift registry transactions • Handle guest concerns effectively and peacefully, ensuring adherence to store policies • Maintain adherence to federal, state, and local laws for regulated products • Aid in the smooth functioning of the store operations according to the demands of the business In addition to Store Companion, the retailer plans to roll out another internal GenAI tool in the coming months, starting with its headquarters team members. Target also is using GenAI to elevate its digital experience for consumers, including GenAI-powered product pages and search capabilities that curate the most relevant results and make it even easier for consumers to find everything they need when shopping on Target.com. This enhanced search experience will continue to expand and will be available to all consumers later this summer The retailer remains committed to the safe and responsible use of the technology and is focused on building a GenAI ecosystem that will continue to drive its business and enhance the team member and guest experiences while embracing the future of retail.
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