About the Role: This position reports directly to executive leadership and plays a key role in shaping the operational backbone of the company. Oversee wholesale (major stores + specialty) and DTC fulfillment operationsImplement KPIs to improve order accuracy, on-time shipping, productivity, and inventory accuracyDirect reports include: Shipping Manager, Imports & Receiving TeamOptimize layout, labor planning, and workflow efficiencyEnsure accurate staging, labeling, and timely delivery of customer orders.Maintain compliance with company SOPs and ensure warehouse safety and productivity standards are consistently met.Optimize inventory flow and material handling processes to increase speed and accuracy while reducing costs.Evaluate carrier performance and resolve logistics or transportation issues proactively. You balance strategic thinking with hands-on execution and care deeply about quality — both in the product and in the people you lead. You thrive in an environment that values integrity, teamwork, and craftsmanship, and you’re excited to help a California heritage brand continue to evolve with purpose and excellence.
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