IT Service Delivery Manager is part of TJX's Digital IT Operations Organization, and in their rolewill be accountable for Digital IT Operations Service Delivery. You will be accountable for the end to end operational service that we provide for all US Digital. Holds teams within, and outside of TJX responsible for their services, and represents this service to Business Partners and IT Leadership. \- Work with internal and third party teams to ensure actions are taken and completed to protect and improve services \- Responsible for incident, change, problem and escalation processes. \- Experience in Retail / E-Commerce is preferred \- Monitoring Tools - AppDynamics, Dynatrace, PRTG, Splunk, New Relic, etc.
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