Designated Selling Associate

Summary The Designated Selling Associate provides one-on-one customer service to drive sales and represent a specific brand. The role focuses on product knowledge, merchandising, appointment and digital selling, and building customer relationships while supporting department operations and sales goals. Responsibilities • Set and achieve sales goals through in-store and digital selling including use of text and social media • Build and maintain lasting relationships with customers and grow Nordstrom Rewards accounts • Provide style and fit guidance and educate customers on brand products • Participate in product knowledge meetings and train peers on brand trends • Support department readiness through stocking, remerchandising, displays, price markdowns and transfers • Drive predictable business through appointment based selling during events and non event times • Provide product feedback to the department manager to inform assortment • Perform flexible duties which may include working in departments other than the one hired into Requirements • Excellent communication and interpersonal skills to establish customer rapport • Ability to perform in a competitive team environment and prioritize multiple tasks • Flexible schedule to meet business needs • Ability to read sales reporting and understand goals • Strong product and fashion knowledge with ability to educate customers • Confidence selling across high and low price points and articulating product value • Physical ability to move continuously for 6-8 hours and lift up to 25 pounds occasionally