DEPARTMENT MANAGER - Madison Avenue

They behave as a brand ambassador and a proactive sales professional who operates according to the goals and processes fixed by the Store and Associate Store Director. Implement action plans defined with the HQ and Flagship/Store director and ensure follow-upCommunicate high quality relevant feedback and reporting to the Associate Store Assign targeted quantitative and qualitative goals to the department team(s) Analyze the results: daily, weekly, monthly and set up constant assessments Analyze sales based on corporate reports and verify warehouse stock for the department(s) involved Ensure that the display of the Department(s) involved is in order and supervise product rotation Director/Store Director or Store team Communicate on a daily basis technical and stock information related to the product to the store team in the Department(s) Punctually submit all the quantitative and qualitative information to the Buying team at HQ in order to communicate any requirements and to predict any possible issues Monitor business environment including local competition Keep store team informed at all times regarding Store performance Analyze sell through by category Ensure Balenciaga Signature and Client experience are executed and consistent over time Inspire both clients and store team by embodying the Balenciaga Universe Ensure that the image of the Store is aligned with Balenciaga standards Follow up CEE and NPS scores and set up actions accordingly This is an exciting opportunity to join Balenciaga’s Madison Avenue team as a Department Manager who will drive the business and contribute to the brand philosophy.