Department Manager

At H&M, we welcome you to be yourself and challenge you to grow and make a difference. • Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook • Ensure H&M Customer Service standards are always delivered through active coaching and leading by example • Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves, and price change • Actively prevent loss and ensure the department follows appropriate safety and security guidelines • Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape People and Teams • Manage the recruitment, training, development, and succession planning team in line with H&M best practices • Evaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow-ups and take actions to improve performance and develop the team • Deliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership Meetings • Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times • Carry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisions • Ability to maintain overall store responsibility in absence of a Store Manager • Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same There may be additional duties and responsibilities assigned for this job at the company’s discretion. • *H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting.