The primary responsibility of the Demand and Fulfillment Systems Analyst is to manage the maintenance of the organization's JDA Demand and Fulfillment systems supporting technical and functional design and development, testing, and user training throughout the project life cycles. Additional responsibilities would include creation of standard operating procedures, business process definition, data analysis and reporting. The individual in this role will work collaboratively with the end user community, implementation partners, cross-functional teams and other IT resources to identify system deficiencies and opportunities for business process enhancements. This includes design and development to supports enhancements, projects and defect resolution Provide production support for MP&A systems including JDA Demand and Fulfilment, JDA Allocation Troubleshoot systemic issues Document and track issues through resolution Work closely with business users in order to support them with their questions, issues and requirements that relate to business functions supported by MP&A systems Work with cross-functional teams like SAP and WMI in order to support integration with JDA systems Education and Experience: Undergraduate Degree, Master’s Degree a plus Must have more than 3 years of Retail IT and Business Process experience with experience in Demand and Fulfillment (preferably JDA) implementations.
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