The Opportunity It all began with a woman, with style so provokingly chic that the world took notice. Sales Generation • Achieve personal sales goals • Set individual sales goals for sales associates, ensuring goals reflect store business goals • Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales • Analyze sales reports and data to determine needs of the business and develop business strategies • Demonstrate an in-depth knowledge of the merchandise, ensuring selling staff is fluent in all aspects of product knowledge Customer Service • Ensure sales associates provide the highest level of customer service, maintaining constant client communication through clienteling tools • Assist sales associates with various customer service issues, resolving complaints quickly and effectively • Empower associates to make decisions in the clients best interest that supports the Company's philosophy Merchandising & VM • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies • Maintain a neat, clean and organized selling floor, properly reflecting the brand and visual image at all times • Communicate inventory needs to support business goals and objectives
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