Customer Success Manager, Fashion & Fitness

As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business plans, and develop the analytical and collaborative skills that drive growth for Amazon Vendor Services. Join our team as a Customer Success Manager in Amazon Vendor Services, where you'll support vendor growth through data-driven execution and relationship building. Coordinate vendor initiatives and execute tactical business plans that support growth and improve customer experience Analyze performance metrics and learn to develop data-driven recommendations that drive adoption and ROI Build collaborative relationships with vendors, serving as a reliable point of contact for day-to-day needs Advise vendors on utilizing Amazon tools, policies, and programs while escalating blockers and risks appropriately Identify opportunities to improve team processes and contribute to operational efficiency Leverage internal AI tooling to drive efficiencies and expedite problem solving Experience with MS Office Professional Suite, including Microsoft Excel to manipulate and analyze data Experience prioritizing and managing time effectively in dynamic environments Bachelor's degree 3+ years of vendor or client-facing experience in Account Management, Vendor Management, and/or relevant experience in Buying, Planning, or Merchandising (or equivalent) Demonstrated analytical and problem-solving capabilities Excellent written and verbal communication skills Learn more about our benefits at https://amazon.jobs/en/benefits.