April 24, 2025

Customer Service Representative for Fashion Retail

GAP San Jose, California

Company Overview: As a renowned American clothing and accessories retailer, Gap prides itself on providing high-quality products and exceptional customer service. About the Role: We are seeking a highly motivated Sales Associate to join our team. The ideal candidate will be responsible for handling customer interactions in a courteous and professional manner. Main Responsibilities: • Providing excellent customer service by addressing their queries and concerns • Engaging with customers to drive sales and service through suggestive selling techniques • Maintaining a neat and organized workspace to ensure a seamless shopping experience • Supporting various aspects of store operations, including sales floor, fitting room, cash wrap, and back-of-house tasks Key Skills and Qualifications: • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment with multiple priorities • Strong problem-solving and conflict resolution skills • Flexibility to adapt to changing situations and customer needs

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