We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. The Customer Service Specialist is responsible for providing exceptional customer service for DTLR customers. This full-time position will involve delighting customers as the front-line resource over phone, email, live chat, solving customer service issues as they arise, and supporting the marketing, operations and fulfillment processes as needed. • Handle special projects as needed. • Experience.
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