Customer Service Representative - Fashion Sales

K&G Fashion Superstore has been a leading retailer of value-conscious fashion for over 30 years, offering a wide selection of designer brands at unbeatable prices. As a Customer Service Representative - Fashion Sales, you will be part of an inspirational and inclusive culture that empowers team members to deliver exceptional customer experiences. What You'll Get: • A competitive hourly rate • Flexible schedules to meet your availability • Tuition reimbursement opportunities • A generous employee discount on first purchase • Ongoing discounts on purchases made at any Tailored Brands store What You Bring: • A customer-obsessed mindset, delivering world-class experiences every day • The desire to learn and adapt to new programs • The ability to work well with associates at all levels, contributing to a positive work environment Job Responsibilities: • Handling and accurately following standard operating procedures for all customer transactions, including purchases, returns, exchanges, and store credits • Incorporating suggestive selling techniques when assisting customers, responding to inquiries and needs • Assisting with merchandise replenishment, store layout, recovery, general housekeeping, and monitoring floor stock and fitting room areas • Maintaining awareness of product knowledge, POS instructions, merchandise promotions, and advertisements Physical Requirements: Able to stand and walk for most of the work shift, frequently bend, squat, twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions