Customer Service Representative - Fashion Industry

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vuori, Inc. As a Sales Associate - Inventory Focused, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a high level of store appearance. About the Role This is an exciting opportunity to work in a fast-paced retail environment where you will be surrounded by like-minded individuals who share a passion for fitness, creativity, and community. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the best possible experience, from initial contact to final sale. Key Responsibilities • Provide exceptional customer service by engaging with customers and responding to their needs • Resolving customer complaints and concerns in a professional and courteous manner • Manage inventory levels, including receiving, stocking, and processing returns • Participate in visual merchandising and maintain a high level of store appearance Requirements • High school diploma or equivalent required • 1-2 years of retail experience preferred • Excellent communication and interpersonal skills • Ability to work in a fast-paced environment and adapt to changing priorities • Strong organizational skills and attention to detail Estimated Salary: $42,000 - $58,000 per year