CUSTOMER SERVICE REPRESENTATIVE

The Client Services Representative is the company’s first representative of support for customers and ensures they are satisfied with their phone/email experience. In addition they will schedule appointments and enter client data. Educations: High School diploma/GED required 5+ years in cash handling and customer service Communication: Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff Leadership: Able to demonstrate problem resolution skills Able to work effectively with all departments, associates, management, visitors and customers from diverse backgrounds Organizational Skills: Ability to manage multiple tasks simultaneously while prioritizing Detail oriented Demonstrate the highest level of ethics and integrity Excellent verbal and written communication skills with attention to detail Excellent time management Excellent professional interpersonal skills both in person and by phone Ability to manage multiple projects independently MS Office (word, excel, power point & email) proficiency It is not meant to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.