Customer Service Representative

Customer Service Representative Qualifications Experience: Entry Level Full Job Description Customer Service Representative Job Description The Customer Service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department.. Provides timely and accurate information to incoming customer order status and product knowledge requests Processes customers’ orders/changes according to established department policies and procedures. Works with the sales team to meet and exceed customer’s service expectations. Processing orders, forms, applications, and requests. Ensure customer satisfaction and provide professional customer support.