Jan. 22, 2021

Customer Service Representative Hillsdale Mall

NORDSTROM INC San Mateo, California

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity. This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life... \- Assist customers with a variety of transactions through a seamless and friendly experience \- Demonstrate expertise in all technologies used in the store environment \- Inspire trust, teamwork and positive team relationships \- Defuse customer situations and provide resolution in a timely and effective manner \- Ensure the security and privacy of customer information through education, compliance and resolution of issues \- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program \- The hours and schedule for this position will vary by week depending on business needs

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