(Military veterans are encouraged to apply. Then a Customer Service Representative position at Concentrix is just the right place for you!As a Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Customer Service Representative, you will:Provide inbound customer support.Help customers resolve technical issues.Assist in correcting billing concerns.Ensure the appropriateness of social media content.Deliver expert customer experiences…with a smile.YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:Must have a high school diploma or equivalent1 years of customer service experience required Preferred experience with retail.Demonstrate experience & ability to uncover the right solution by asking probing questionsDemonstrate experience & ability to utilize resources and/or articles to provide correct informationMust reside in the United States and have a valid U.S. address for residenceWHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
Create an account to see the full posting, access our search engine, and more.You're just 60 seconds away from your new Creativeloft account.