This is why "The Grotto" was designed to be a place where you can relax, have a beer, and catch up with your friends--all while being measured for your custom suit. We are on the lookout for highly motivated individuals who strive in entrepreneurial environments and share in our passion for custom menswear. The Customer Service Manager will be responsible for the customer experience journey. As a full-time employee, you will be required to work most weekends. -At least 3+years in a luxury customer service role -Retail experience is preferred but not required -Must love talking with people and demonstrate an ability to effectively communicate over the phone and in email -Must bring a positive attitude and passion for custom menswear
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