As a key member of our customer service department, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers. The ideal candidate will have previous experience in a leadership role, excellent communication skills, and a passion for delivering high-quality customer service. • Develop and implement processes to improve customer satisfaction and reduce resolution times. • Collaborate with other departments to ensure seamless communication and resolve issues efficiently. • At least 1 year of experience in a leadership role, preferably in customer service.
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