Customer Service Coordinator, brand advocate that can elevate the customer’s experience for a luxury eveningwear brand. • Working knowledge of: Microsoft OS, Shopify, Gorgias (or other ERP system), and all social media platforms • Fashion or E-Commerce experience preferred... • Must have an elevated manner and understand the luxury customer • Customer facing experience • Excellent time management skills, extremely well organized and great at prioritizing workloads under pressure and independently. • Ability to multitask and self-manage • A high level of integrity • Ability to collaborate and comfortable communicating with other teams to find solutions • Strong verbal and written skills • 2+ years of omnichannel customer service in a like-minded environment (luxury, both wholesale and DTC) preferred • Salary is based on experience ranging from $65,000-$75,000 • In office position
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