Customer Service Associate (Luxury Clothing & Jewelry)

Wilkes Bashford is a high-end luxury brand retail store for men'swomen's clothing as well as jewelry founded in 1966 in San Francisco.

We are currently seeking an experienced Customer Service Associate to join our amazing San Francisco store team.

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are nice, friendly, energetic, confident, optimistic and detail oriented.

Responsibilities include but are not limited to the following:

Engage with clients/customers to provide them with the best possible luxury shopping experience
Ring customer/client sales
Accurately process all transactions
Support Sales Associates
Assist with pulling internet orders and transfers
Answer phones and direct calls to appropriate associates
Gift wrapping
General Client Hospitality

Qualifications:

Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
Must be willing to work every Saturday
High School Diploma or equivalent required
Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.
Customer Service experience a plus

Benefits of working at Wilkes Bashford:

Competitive salary
Great Schedule of 9 - 5:30 pm
No Sundays as store is closed (except the 2 Sundays before Christmas)
Convenient commuting location in Union Square
Generous benefits package (401K, Health Insurance)