J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. Our Customer Service Associates project the organization’s image and support the brand professionally through customer interaction in accordance with corporate and department policy and procedures. Responsibilities : Handles both internal and external customer interaction via the phone.
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