Customer Experience Strategist for Fashion Retail

Banana Republic is looking for an experienced and innovative Customer Experience Strategist to drive the customer experience for our fashion retail stores. The ideal candidate will have an eye for detail, an enthusiasm for fashion, and a passion for developing engaging customer experiences.The Customer Experience Strategist is a key member of the Banana Republic team, responsible for creating and executing strategies that will improve customer satisfaction, optimize customer touchpoints, and drive customer loyalty. This position requires a combination of analytical and creative thinking, as well as strong communication and project management skills.The ideal candidate for this role will possess a Bachelor's degree in Business, Marketing, or a related field, and 5+ years of experience crafting customer experience strategies in retail, fashion, or a related industry. This is an exciting opportunity for someone looking to make an immediate impact on the customer experience at Banana Republic. We celebrate diversity and are committed to creating an inclusive environment for all employees.