March 10, 2021

CUSTOMER EXPERIENCE MANAGER (CX)

JBCStyle Carlsbad, California

Location: can be based remote anywhere in the USAKey Responsibilities:Own the process of providing feedback on the customer experience pain points from end-to-end. Work with our E-commerce team to troubleshoot site issues and bugs. Identify and help develop tools and processes to provide best in class customer experience. Experience in fashion and/or with a DTC/e-commerce preferred. Ability to communicate effectively with cross functional teams.

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