Customer Experience Guide-Seasonal

As a Customer Experience Guide - Seasonal, you are an important part of our customers’ experience in our retail stores. Among other duties, you will focus on sales and customer service and stocking and staging products on the retail floor. • Product Knowledge: You have a basic understanding of our products and core sports and are committed to learning about our products to support your ability to serve our customers. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store • Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment. • Able to stand/walk for extended periods of time with working shifts up to 8 hours per day • Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising • Continually able to walk up and down a staircase carrying boxes, products, and other necessary items • Able to regularly perform store cleaning standards such as sweeping, vacuuming, emptying trash, etc.