As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. So what can you expect as a Customer Experience Associate – Apparel & Accessories at the Exchange? • Greet every customer with eye contact and smile in your authentic way • Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer • Ensure customers have an extraordinary experience while shopping • Complete transactions accurately and efficiently while engaging customers in appropriate conversation While you make it easy for our customers, we focus on you and your development! Joining the Exchange means joining a team that is devoted to you!
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