CREED Full-time General Manager, San Antonio Boutique

OVERVIEW: The General Manager oversees all daily operations of the Creed Boutique while building a teamwork environment and leading by example to ensure all goals are met while providing best-in-class customer service internally and externally. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Coach and provide feedback as necessary to ensure all customers are given the full Customer Experience in line with brand strategies.Set performance targets and drive store productivity and profitability (i.e. conversion rates, sales, UPT, AUS and customer data capture) using selling tools which include Shopify and HubSpot.Plan your Store schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time.Demonstrate knowledge of the luxury retail market and current trends. Exhibits strong leadership skills with ability to coach, develop and inspire team Exceptional client service/customer experience approach and mentality Excellent listener with business acumen skills and strong interpersonal relationships Able to coordinate and attend regular trainings and stay current on product knowledge Strong presentation, communication and organization skills with high attention to detail Ability to analyze the business and identify new functional growth opportunities Experienced and proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and is technically savvyAbility to work in an entrepreneurial, fast-paced environment while being adaptable to change Always maintain shop floor standards, including taking proactive measures Willing to take on new challenges/opportunities as they arise Physical ability to move about the store, kneeling, stooping, using stairs, carrying, bending, stretching, twisting, and carrying up to 25 pounds