Creations Boutique seeks an experienced and passionate Store Manager who will lead by example to create a customer experience that is inspiring, unique and entertaining for our customers. The SM will oversee all aspects of store performance through sales management, operational and personnel functions, as well as store visual aesthetics and environment. Ensures a seamless balance of operational and visual priorities and to facilitate problem-solving -Utilize strong decision making skills and discretion to establish business objectives and strategies -Create and foster a culture that ensures the customer is the focus of all activities -Oversee and maximize store volume and profit in accordance with store/company goals through excellent staffing, top notch customer service and attention to detail -Ensure customer service, merchandising, and operational standards are met through company-defined practices and processes -Monitor results by creating short-term and long-term strategies, processes, and events that ensure a positive in-store experience for both our store team and customers -Use creative strategies to develop personalized training plans that build skills and expertise. Utilize this to build community within the team and create a shared experience between within the company -Address poor performance by initiating and administering corrective action for all store employees -Deliver annual performance reviews for team to promote progress and provide feedback/ constructive criticism -Define personal leadership development by utilizing company tools, while also actively seeking feedback from the team members, peers, and leaders -Plan and promote the daily schedule of employees and the business which can include interviews, hires, schedules, and disciplines employees -Monitors daily payroll, adjusting the schedule accordingly, and completing register audits when necessary -Continuously talent plan to build a strong internal bench, maintain a network of great candidates, and hire exceptional people. -Must be able to work 40 hours per week -Must be available to work a flexible schedule to meet the needs of the business, which may include closing and weekend shifts.
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