Consignment Shop Team Member

Labels Consignment is a family-owned and -operated small secondhand clothing shop. We are an inclusive, community-focused business with thoughtfully curated consignment focusing on femme clothing, shoes, and accessories.

Our vision is to continue to offer a warm and welcoming space where folks from all walks of life come to shop and consign. Our team is small but mighty, and we aim to create a positive, enjoyable and supportive work environment. We are conscious of our ecological footprint, reusing as much as possible, practicing low-waste habits, and pushing for consumers to be mindful of more natural fabrics, fibers, and better quality clothing production. Not just any small business, we invest back in our community and progressive causes that feel most aligned with our beliefs. We pride ourselves on extreme thoughtfulness, attention to detail, and care for clothing that already exists.

Our Consignment Shop Team Members will contribute to this special place by aiding in a thoughtful, positive and productive manner. Not just a summer job, we're looking for a longer commitment. Other responsibilities include; loss prevention, customer service, ensuring cleanliness of physical space, selecting and processing items for consignment, account and inventory management, fixing, caring for and prepping items on consignment, merchandising, maintaining relationships with customers, consignors, and community, and ensuring the customer experience is positive. Come be part of the sustainability movement and make a difference within the wasteful world of fashion by promoting a circular economy. We’re excited to have you join our team and grow with us. :)

Job Duties

This is a heavy customer-facing role - community members, customers and consignors all walk through our doors and are all assisted with a smile, kindness, and a helpful attitude
Maintaining acute awareness of surroundings
Scheduling/changing/tracking consignment appointments
Reviewing items for consignment by assessing condition for holes, stains, odors, missing buttons, excessive wear
Processing and preparing items for consignment (inventorying in consignment software, tagging items, lint rolling, fabric shaving, steaming items).
Inventory management
Calm under pressure, stay focused in a fast-paced environment
Maintaining knowledge of brands, current styles, and different fabric qualities
Knowledgeable about causes and organizations we fundraise for
Cashiering: handling cash, processing credit cards, use POS system, bagging up purchased items
Maintains merchandise, organization and overall cleanliness of the shop
Constantly monitor the store for loss prevention
Friendly and professional communication with customers, consignors, staff and community by email, Instagram DM, phone, and text
Acts with integrity and respect
Adapts to changes required by the business
Strong ability to handle multiple tasks simultaneously
Strong attention to detail
Respectfully interacts with a diverse group of people from different backgrounds
Use sound and thoughtful judgment when making decisions
Work with owners and team members in a harmonious way
Maintains autonomy and stays productive
Occasionally assist with special event coordination

Physical Demands

Requires standing and walking approximately 5-8 hours per day. Required to ascend/descend stairs regularly, may be required to climb ladder for occasional cleaning tasks. Required to lift items weighing up to 25 lbs. Must be able to effectively communicate with customers. Must be able to see and differentiate colors and defects in consigned items.

Qualifications

Retail experience required
Must have interest/passion for clothing, secondhand, mending, etc!
Clothing/resale/mending experience highly desirable
Commit to a set schedule, with some flexibility per the needs of the business. Every Labels staff member is required to work at least one weekend day and several weekdays.
Extroverted - excited about working with people and building/maintaining relationships
Likes to have a good laugh
Takes pride in work
Calm under pressure
Strong interest in clothing/style/resale/fabric
Extremely detail-oriented
Trustworthy
Reliable
Self-starter
A problem-solver
Strong computer and typing skills

INCLUSIVITY AT LABELS

Labels is committed to providing equal opportunities for all. People of color and LGBTQ+ individuals are strongly encouraged to apply.

Pay: From $25.00 per hour

Benefits:

Employee discount
Paid time off

Application Question(s):

Why do you want to work at Labels?
What do you know about us?
Can you work Mondays, Fridays and Saturdays 11am-6pm?

Work Location: In person