Processing Associate
Reports To: Assistant Store Manager
Position Summary
The Processing Associate will efficiently process donated goods into priced, sellable merchandise.
Capability Requirements
The individual must:
Love our Lord and commit to our mission — We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
Embody and embrace our values — Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, Excellent Execution
Be highly organized and able to work at an efficient, high-output pace
Have knowledge of — or a growing knowledge of — the items in their department(s)
Be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation
Be able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)
Time Requirements
40 hours per week.
Travel Requirements
Zero to minimal local travel, except for once-monthly staff meetings (within 20 minutes of the store).
Position Duties
1. Excellent Customer Service
Greet every customer and treat them with respect, optimism, and joy at all times
Answer any and all customer questions
Assist with any customer needs
Escalate customer service needs to Assistant Store Managers or the Store Manager as needed
Share the vision and mission of Vapor Ministries with customers
2. Processing
Quickly and efficiently sort, price, and stock items in your department(s)
Meet daily, weekly, and monthly processing goals to drive revenue generation
Maintain a working knowledge of pricing, sales, and goals for your department(s), and work with managers to adjust as needed based on revenue trends
3. Opening/Closing
If scheduled to open or close, perform and complete the opening/closing checklist procedures
4. Housekeeping
Ensure a properly organized workspace during operating hours
Close the department processing station and leave it organized, stocked, and ready for the next work day
5. Receiving
If needed, provide backup for receiving during high-traffic/high-donation times, or assist in closing receiving during closing shifts
Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.
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