Clothing Lead

Description

**Primary Purpose**

To be a leader to all associates and responsible for maintaining excellent customer service, product knowledge, and merchandising in a specific department: Hardlines, Animal Health, Cashier, Clothing/Boots, or Material Handling.

**Essential Duties and Responsibilities**

* Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
* Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
* Train new associates on systems, procedures, and product knowledge.
* Create and implement daily worklists and goals for store associates.
* Assume duties of the Store Manager and Assistant Store Managers when scheduled.
* Open and close the store as needed and scheduled.
* Assist in leading store meetings and store goals/objectives.
* Answer incoming phone calls.
* Constant radio communication with all associates.
* Comprehensive knowledge of the products Coastal Farm sells.
* Maintain an awareness of all product knowledge information and merchandise promotions.
* Assist in floor moves, merchandising, display maintenance and store housekeeping.

**Other Duties and Responsibilities**

* Help in other departments when needed.
* Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
* Other duties assigned as needed.

**Qualifications**

* 1 year of experience working in a retail environment.
* Experience operating a POS system.
* Experience operating Eagle Browser.
* Proven written and verbal communication skills.
* Strong interpersonal skills.
* Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
* Familiar with how to operate a computer system and email.
* Familiar with standard retail concepts and practices.