Clothing & Coaching Program Coordinator

The Clothing & Coaching Program Coordinator oversees and ensures excellence in the service to clients. Clothing & Coaching Program (80%) • Review client satisfaction surveys to ensure the needs of various clients are being met • Communicate with clients post-appointment to determine and collect data on job placement and interview success • Communicate with agency referral partners regarding program successes and concern • Work with Volunteer Coordinator to recruit, train, and schedule volunteers for Clothing & Coaching Program • Provide continual training and direction to develop and grow skills of volunteers • Supervise and evaluate the performance of CCP volunteers. • Maintain client success data for impact reporting purposes • Provide accurate and timely results reporting of grant-funded events • Produce monthly client service participation, satisfaction reports, and impact reporting • Serve as a contributing member and representative on the Program Committee • Research and implement solutions to address client service barriers (e.g. language interpretation resources, transportation, etc) • Represents CTW professionally and engages with community partners to build program awareness • Assist with other duties and activities as assigned.